Our global presence

Kepner-Tregoe is the global leader in helping companies improve the performance of their systems through a combination of consulting services and training programs. KT is uniquely qualified to assess the architecture and design of critical business systems through the integration of three fundamental components: people, process, and technology.

Asset Performance Management

Stay in front of asset performance issues

Our Asset Performance Management (APM) solutions help organizations improve reliability, increase asset availability, decrease costs and reduce the risk of failure for critical assets. Effective APM optimizes the data you monitor by ensuring the right information is collected and then used—not only to diagnose areas of concern and predict events but to find the cause of problems so you can take corrective measures to avoid recurrence.

We work with you to help people improve the way data is used to resolve issues, reduce the associated risks of problems across functional silos and collaborate effectively.

Improve team performance within increasingly digitized operations

Phase I: Detailed Diagnostic and Project Selection

Through operational data analysis, interviews, plant studies and observations, we work with you to identify, quantify and prioritize improvement projects around reliability and availability of assets.

Phase II: Capability Development

We improve the root cause analysis skills of your teams with an emphasis on using data effectively to accelerate issue resolution around specific areas of concern.

Phase III: Coaching and Integration

As people apply new skills, we work with them to resolve issues, make process improvements and transfer knowledge gained to benefit others across your operations.

Case Studies Section

Testimonials

“For me, personally…Kepner-Tregoe results can be measured in the hundreds of millions of dollars.”

Robert A. Lutz, Formerly Chairman of GM North America and Ford of Europe

“The process enables people to find solutions and encourages them to seek continuous improvement. The more we use it, the more success we have with it, and the more value we create.”

Jeffrey W. Green, Senior Production Specialist, Sonoco

“Our quality control standards are extremely high. Having a well-structured and disciplined approach to problem solving makes a huge difference in the speed at which we can find root cause.”

Product Manager, Ventilator Manufacturing Company

“KT’s Processes have encouraged active engagement rather than passive acceptance when coming to problem solving. Problem Analysis has saved our team time by systematically organizing the analysis process. ”

Quality Manager & KT Coach – Augmented Identity Solutions

“Our company has fostered a global culture of critical thinking, making structured decision-making and problem-solving a core part of daily operations. Through the enterprise-wide adoption of Kepner-Tregoe (KT) methodologies, our company has transformed troubleshooting, escalations, and risk management, ensuring data-driven, analytical approaches guide service and operational decisions.”

National Support Specialist – A Global Healthcare Company

“Our company integrated KT Problem Analysis methodology directly into our Major Incident response workflow, creating a more systematic approach to incident classification, root cause determination, and resolution. This process enabled our teams to quickly distinguish between relevant and irrelevant information during high-pressure situations, leading to more rapid and accurate incident classification.”

Senior Manager Incident Response – Fintech

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