At Kepner-Tregoe, we help organizations worldwide strengthen problem-solving and decision-making skills that drive lasting performance improvement. With offices and licensed partners in 17 countries, our team combines global expertise with local insight to support clients wherever they are. Our workshops and coaching are available in multiple languages, delivered virtually or onsite - wherever your people work best. If your country isn’t listed, please reach out through our Headquarters contact form and our friendly client service team will connect you with the right regional representative.

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Kepner-Tregoe Releases Updated Advanced Problem Management App for ServiceNow ITSM

Home > 关于我们 > News > Kepner-Tregoe Releases Updated Advanced Problem Management App for ServiceNow ITSM

Kepner-Tregoe (KT) is now offering its new and updated ServiceNow Advanced Problem Management (RCA) App for the Now platform Madrid release. KT Incident and Problem Management apps/plugins have long been an integral part of the ServiceNow IT Service Management suite: as a scoped app, it supports KT’s best practice, ITIL®-recognized troubleshooting methodology as an integrated work-flow, supporting the new Madrid release ServiceNow Problem Management functionality.

View our press release

Visit the ServiceNow Store to view the New App

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