{"id":64156,"date":"2025-11-20T12:23:40","date_gmt":"2025-11-20T12:23:40","guid":{"rendered":"https:\/\/kepner-tregoe.com\/?post_type=white-paper&p=64156"},"modified":"2026-01-07T11:22:35","modified_gmt":"2026-01-07T11:22:35","slug":"complexe-problemen-vragen-een-andere-benadering","status":"publish","type":"white-paper","link":"https:\/\/kepner-tregoe.com\/nl\/resources\/whitepapers\/complexe-problemen-vragen-een-andere-benadering\/","title":{"rendered":"“The iceberg of ignorance”: waarom we complexe problemen vaak verkeerd aanpakken"},"content":{"rendered":"\n

Jeroen Bloem, GKN Fokker en Gijs Verrest<\/i><\/p>\n\n\n\n

Grote incidenten beginnen zelden met een explosie. Ze beginnen met een e-mail die niet werd beantwoord. Een waarschuwing die werd weggewuifd. Een zorg die bleef hangen in de onderlaag van een organisatie. <\/p>\n\n\n\n

Toen in 2018 en 2019 twee Boeing 737 MAX-toestellen kort na het opstijgen neerstortten, wezen de vingers al snel naar een technisch mankement: MCAS, software die de neus van het toestel automatisch omlaag duwde op basis van data van \u00e9\u00e9n enkele sensor. <\/p>\n\n\n\n

Maar wie de interne documenten las, zag dat het probleem veel eerder was gesignaleerd. De zorgen waren er. De kennis was er. Alleen: de top kreeg het niet te horen \u2013 of wilde het niet horen. Dat is geen uitzondering. Het is het patroon.<\/p>\n\n\n\n

Bij GKN Fokker Aerospace begon het net zo: een ogenschijnlijk kleine kwaliteitsafwijking groeide uit tot een complex probleem door tegenstrijdige data en versnipperde analyses. In dit artikel leest u hoe zulke signalen ontstaan, waarom ze zo vaak worden gemist \u00e9n hoe u met kritische denkvaardigheden en een gestructureerde aanpak voorkomt dat kleine afwijkingen uitgroeien tot grote incidenten. Wilt u weten hoe u complexiteit terugbrengt tot duidelijke oorzaken \u2014 en definitief uit de \u2018brandjes blussen\u2019-modus stapt? Lees dan verder.<\/p>\n\n\n\n

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Download pdf<\/a><\/p>\n\n\n\n

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Heruitgegeven met toestemming van Kwaliteit in Bedrijf<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Jeroen Bloem, GKN Fokker en Gijs Verrest Grote incidenten beginnen zelden met een explosie. Ze beginnen met een e-mail die niet werd beantwoord. Een waarschuwing die werd weggewuifd. Een zorg die bleef hangen in de onderlaag van een organisatie. Toen in 2018 en 2019 twee Boeing 737 MAX-toestellen kort na het opstijgen neerstortten, wezen de […]<\/p>\n","protected":false},"author":85,"featured_media":64203,"template":"","white-paper-type":[],"class_list":["post-64156","white-paper","type-white-paper","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\n"The iceberg of ignorance": waarom we complexe problemen vaak verkeerd aanpakken - Kepner-Tregoe<\/title>\n<meta name=\"description\" content=\"Jeroen Bloem, GKN Fokker en Gijs Verrest Grote incidenten beginnen zelden met een explosie. Ze beginnen met een e-mail die niet werd beantwoord. Een\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/kepner-tregoe.com\/nl\/resources\/whitepapers\/complexe-problemen-vragen-een-andere-benadering\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\""The iceberg of ignorance": waarom we complexe problemen vaak verkeerd aanpakken\" \/>\n<meta property=\"og:description\" content=\"Jeroen Bloem, GKN Fokker en Gijs Verrest Grote incidenten beginnen zelden met een explosie. Ze beginnen met een e-mail die niet werd beantwoord. 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