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Kepner-Tregoe is the global leader in helping companies improve the performance of their systems through a combination of consulting services and training programs. KT is uniquely qualified to assess the architecture and design of critical business systems through the integration of three fundamental components: people, process, and technology.

Webinar: How To Create World Class Customer Service – Lessons from Aileen Allkins

Delivery of great service to earn customer loyalty is the goal of all Customer Service and Support (CSS) leaders. For years we have known that satisfied employees will mean higher customer satisfaction. So, how can we empower our workforce so they are highly satisfied and thus, highly engaged?

Join Aileen Allkins recent Microsoft Global Corporate Vice President, Customer Service & Support for at Kepner-Tregoe sponsored webinar.

Live online, June 9th at 11AM EST

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