Industry
Theme
KT Services
Clear all
Filters
Industry
Theme
KT Services

About IT & Communications

120

Kepner-Tregoe provides the IT and communications industry with a unique combination of training, coaching, and consulting services that help companies get to the root cause of problems, restore service quickly, solve major incidents faster, and address systemic issues including IT stability. Our systematic, data-driven approach to problem solving delivers measurable results to clients seeking to improve quality and effectiveness while reducing overall costs. Our solutions for incident and problem management increase system reliability and develop strong individual and team capabilities for excellence in IT service management.

From our early years working with the NASA Apollo program to today’s global high-tech companies, we consistently help our clients resolve mission-critical problems, dramatically reduce resolution time, increase customer satisfaction, and restore service. Our performance improvement projects typically achieve an ROI of at least 5:1 and reductions in MTTR by up to 80%.

120
0 0 votes
Article Rating
Subscribe
Notify of
0 Comments
Inline Feedbacks
View all comments

Contact Us

For inquiries, details, or a proposal!