{"id":46160,"date":"2025-07-21T08:44:51","date_gmt":"2025-07-21T08:44:51","guid":{"rendered":"https:\/\/kepner-tregoe.com\/conseil\/human-resources\/decision-expertise\/"},"modified":"2025-08-07T14:52:17","modified_gmt":"2025-08-07T14:52:17","slug":"decision-expertise","status":"publish","type":"page","link":"https:\/\/kepner-tregoe.com\/fr\/consulting\/decision-expertise\/","title":{"rendered":"Decision Expertise"},"content":{"rendered":"\n<div class=\"wp-block-wsfirst-responsive-spacer responsive-spacer\" aria-hidden=\"true\"><div class=\"responsive-spacer-fullsize\" style=\"height:3.375rem\"><\/div><div class=\"responsive-spacer-tablet\" style=\"height:2.5625rem\"><\/div><div class=\"responsive-spacer-mobile\" style=\"height:1.6875rem\"><\/div><\/div>\n<h1 class=\"has-text-align-center wp-block-post-title\">Decision Expertise<\/h1>\n<div class=\"wp-block-wsfirst-responsive-spacer responsive-spacer\" aria-hidden=\"true\"><div class=\"responsive-spacer-fullsize\" style=\"height:5.25rem\"><\/div><div class=\"responsive-spacer-tablet\" style=\"height:3.875rem\"><\/div><div class=\"responsive-spacer-mobile\" style=\"height:2.5rem\"><\/div><\/div>\n\n<div class=\"wp-block-group alignwide is-layout-constrained wp-container-core-group-is-layout-7f126e1f wp-block-group-is-layout-constrained\" style=\"margin-top:60px;margin-bottom:60px\" data-aos=\"fade-up\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9baa9b4c wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<h2 class=\"wp-block-heading\" id=\"h-decisions-drive-the-future-of-your-enterprise\">Les d\u00e9cisions d\u00e9terminent l\u2019avenir de votre entreprise<\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p class=\"wp-block-paragraph\">Les chercheurs estiment que l\u2019adulte moyen prend environ 35 000 d\u00e9cisions \u00e0 distance chaque jour. Plus votre niveau de responsabilit\u00e9 augmente, plus la multitude de choix que vous devez faire s\u2019accro\u00eet. Chaque d\u00e9cision est potentiellement porteuse de cons\u00e9quences qui d\u00e9finiront l\u2019avenir. La qualit\u00e9 de ces d\u00e9cisions d\u00e9termine si votre avenir sera brillant ou non.   <\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p class=\"wp-block-paragraph\">Il est essentiel de disposer d\u2019un cadre clair pour faire passer la prise de d\u00e9cision de l\u2019impulsivit\u00e9 \u00e0 l\u2019\u00e9quilibre et \u00e0 la r\u00e9flexion afin de concr\u00e9tiser l\u2019intention strat\u00e9gique. Les gens utilisent une combinaison de strat\u00e9gies de prise de d\u00e9cision pour faire face au volume de d\u00e9cisions qu\u2019ils doivent prendre. Nous nous appuyons souvent sur les solutions les plus faciles, les plus simples et les plus confortables, au d\u00e9triment de r\u00e9sultats plus solides et plus positifs. Trop souvent, nous ne reconnaissons le co\u00fbt des mauvaises d\u00e9cisions qu\u2019apr\u00e8s avoir pay\u00e9 le prix de la gestion des probl\u00e8mes qu\u2019elles entra\u00eenent.   <\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-style-right-23 is-layout-flex wp-container-core-columns-is-layout-9baa9b4c wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"568\" src=\"https:\/\/kepner-tregoe.com\/wp-content\/uploads\/2025\/06\/Rectangle-1024x568.jpg\" alt=\"\" class=\"wp-image-153\" srcset=\"https:\/\/kepner-tregoe.com\/wp-content\/uploads\/2025\/06\/Rectangle-1024x568.jpg 1024w, https:\/\/kepner-tregoe.com\/wp-content\/uploads\/2025\/06\/Rectangle-300x166.jpg 300w, https:\/\/kepner-tregoe.com\/wp-content\/uploads\/2025\/06\/Rectangle-768x426.jpg 768w, https:\/\/kepner-tregoe.com\/wp-content\/uploads\/2025\/06\/Rectangle-1536x852.jpg 1536w, https:\/\/kepner-tregoe.com\/wp-content\/uploads\/2025\/06\/Rectangle.jpg 1576w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-wsfirst-responsive-spacer responsive-spacer\" aria-hidden=\"true\"><div class=\"responsive-spacer-fullsize\" style=\"height:4.5rem\"><\/div><div class=\"responsive-spacer-tablet\" style=\"height:3.375rem\"><\/div><div class=\"responsive-spacer-mobile\" style=\"height:2.25rem\"><\/div><\/div>\n\n<div class=\"wp-block-group alignwide is-layout-constrained wp-block-group-is-layout-constrained\" data-aos=\"fade-up\">\n<h2 class=\"wp-block-heading alignwide is-style-underlined\" id=\"h-a-simple-structure-for-making-better-balanced-choices\">Une structure simple pour faire des choix plus \u00e9quilibr\u00e9s<\/h2>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-9baa9b4c wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-container-core-column-is-layout-ab693523 wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"28\" height=\"28\" src=\"https:\/\/kepner-tregoe.com\/wp-content\/uploads\/2025\/06\/bullet.png\" alt=\"\" class=\"wp-image-88\" style=\"object-fit:cover\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-making-the-subjective-as-objective-as-possible\">Rendre le subjectif aussi objectif que possible<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">En utilisant un cadre coh\u00e9rent pour \u00e9valuer les alternatives possibles, nous pouvons nous concentrer sur les avantages escompt\u00e9s sans le stress associ\u00e9 aux implications de la mise en \u0153uvre. En pesant d\u2019abord les facteurs en jeu, puis en utilisant les informations pour prendre la meilleure d\u00e9cision \u00e0 ce moment-l\u00e0, on obtient de meilleurs r\u00e9sultats et des r\u00e9sultats plus solides. <\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-container-core-column-is-layout-ab693523 wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"28\" height=\"28\" src=\"https:\/\/kepner-tregoe.com\/wp-content\/uploads\/2025\/06\/bullet.png\" alt=\"\" class=\"wp-image-88\" style=\"object-fit:cover\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-unlocking-the-power-of-collaboration\">Lib\u00e9rer le pouvoir de la collaboration<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Lorsque les d\u00e9cisions sont prises sans tenir compte des besoins et des d\u00e9sirs contradictoires de tous les membres d\u2019une \u00e9quipe, le chaos r\u00e8gne. Aidez les gens \u00e0 travailler plus efficacement et \u00e0 s\u2019engager dans la responsabilit\u00e9 partag\u00e9e de prendre des d\u00e9cisions qui d\u00e9terminent l\u2019avenir de votre organisation. <\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-container-core-column-is-layout-ab693523 wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"28\" height=\"28\" src=\"https:\/\/kepner-tregoe.com\/wp-content\/uploads\/2025\/06\/bullet.png\" alt=\"\" class=\"wp-image-88\" style=\"object-fit:cover\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-leveraging-the-power-of-delegation\">Tirer parti du pouvoir de la d\u00e9l\u00e9gation<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Les cadres sup\u00e9rieurs ont souvent du mal \u00e0 savoir ce qu\u2019il serait utile de d\u00e9l\u00e9guer, comment d\u00e9l\u00e9guer des d\u00e9cisions et pas seulement des t\u00e2ches, et quelles d\u00e9cisions pourraient servir d\u2019opportunit\u00e9s d\u2019apprentissage et de d\u00e9veloppement pour leurs subordonn\u00e9s directs. Pour tirer parti de la puissance intellectuelle de votre personnel, vous devez ma\u00eetriser l\u2019art de la d\u00e9l\u00e9gation. <\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-7a7ba836 wp-block-columns-is-layout-flex\" style=\"margin-top:2.25rem\">\n<div class=\"wp-block-column is-layout-flow wp-container-core-column-is-layout-ab693523 wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"28\" height=\"28\" src=\"https:\/\/kepner-tregoe.com\/wp-content\/uploads\/2025\/06\/bullet.png\" alt=\"\" class=\"wp-image-88\" style=\"object-fit:cover\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-tackling-the-hazards-of-decision-ownership\">S\u2019attaquer aux dangers de l\u2019appropriation des d\u00e9cisions<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Une grande partie des conflits li\u00e9s \u00e0 une mauvaise prise de d\u00e9cision au sein d\u2019une entreprise provient d\u2019un manque de clart\u00e9 quant \u00e0 l\u2019identit\u00e9 du responsable de la d\u00e9cision. La responsabilit\u00e9 favorise l\u2019efficacit\u00e9 de la prise de d\u00e9cision. Le fait d\u2019\u00eatre responsable inspire et permet l\u2019appropriation. Savoir quelle d\u00e9cision appartient \u00e0 qui et o\u00f9 permet d\u2019acc\u00e9l\u00e9rer le processus.   <\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-wsfirst-responsive-spacer responsive-spacer\" aria-hidden=\"true\"><div class=\"responsive-spacer-fullsize\" style=\"height:4.5rem\"><\/div><div class=\"responsive-spacer-tablet\" style=\"height:3.375rem\"><\/div><div class=\"responsive-spacer-mobile\" style=\"height:2.25rem\"><\/div><\/div>\n\n\n\n<div class=\"wp-block-query alignwide is-layout-flow wp-block-query-is-layout-flow\"><div id=\"swiper-slider\" class=\"block swiper-slider alignnone wp-block-acf-swiper-slider\">\n<div class=\"swiper\">\n    <script type=\"text\/config\" class=\"swiper-slider-config\">\n        {\"wrapperSelector\":\".wp-block-post-template\",\"slideSelector\":\".wp-block-post\",\"slidesPerView\":\"1\",\"autoplay\":true,\"autoplayDelay\":\"5000\",\"spaceBetween\":\"0\",\"config\":{\"slidesPerView\":\"1\",\"autoplay\":true,\"autoplayDelay\":\"5000\",\"spaceBetween\":\"0\"},\"breakpoints\":false}    <\/script>\n    \n\n<div class=\"wp-block-group is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-1f00c4f9 wp-block-group-is-layout-flex\" style=\"border-bottom-color:var(--wp--preset--color--gray-800);border-bottom-width:1px;padding-bottom:0.62rem\">\n<h2 class=\"wp-block-heading is-style-default\">Success Stories<\/h2>\n\n\n<div id=\"swiper-nav-buttons\" class=\"block swiper-nav-buttons align wp-block-acf-swiper-nav-buttons\">\n<nav class=\"swiper-arrows\">\n    <button class=\"swiper-arrow-prev\" aria-label=\"Previous Case Study\"><\/button>\n    <button class=\"swiper-arrow-next\" aria-label=\"Next Case Study\"><\/button>\n<\/nav>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-wsfirst-responsive-spacer responsive-spacer\" aria-hidden=\"true\"><div class=\"responsive-spacer-fullsize\" style=\"height:3.0625rem\"><\/div><div class=\"responsive-spacer-tablet\" style=\"height:2.3125rem\"><\/div><div class=\"responsive-spacer-mobile\" style=\"height:1.5625rem\"><\/div><\/div>\n\n\n<ul class=\"wp-block-post-template is-layout-flow wp-block-post-template-is-layout-flow\"><li class=\"wp-block-post post-43434 client-success-story type-client-success-story status-publish has-post-thumbnail hentry client-success-story-category-manufacturing client-success-story-category-metals-mining\">\n<div id=\"client-success-story-columns\" class=\"block client-success-story-columns align wp-block-acf-client-success-story-columns\">\n<div class=\"block-inner\">\n        <div class=\"logo\" data-aos=\"fade-up\">\n        <img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"163\" src=\"https:\/\/kepner-tregoe.com\/wp-content\/uploads\/2021\/09\/Riotinto-Kennecott.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/kepner-tregoe.com\/wp-content\/uploads\/2021\/09\/Riotinto-Kennecott.jpg 1600w, https:\/\/kepner-tregoe.com\/wp-content\/uploads\/2021\/09\/Riotinto-Kennecott-300x61.jpg 300w, https:\/\/kepner-tregoe.com\/wp-content\/uploads\/2021\/09\/Riotinto-Kennecott-1024x208.jpg 1024w, https:\/\/kepner-tregoe.com\/wp-content\/uploads\/2021\/09\/Riotinto-Kennecott-768x156.jpg 768w, https:\/\/kepner-tregoe.com\/wp-content\/uploads\/2021\/09\/Riotinto-Kennecott-1536x312.jpg 1536w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/>    <\/div>\n\n    <div class=\"data\">\n                    <div class=\"data-item\" data-aos=\"fade-down\">\n                <p class=\"style:h2\">$11M<\/p>\n                <p class=\"style:tagline\">saved in the first year<\/p>\n            <\/div>\n                    <div class=\"data-item\" data-aos=\"fade-down\">\n                <p class=\"style:h2\">60%<\/p>\n                <p class=\"style:tagline\">improvement in on-time performance<\/p>\n            <\/div>\n                    <div class=\"data-item\" data-aos=\"fade-down\">\n                <p class=\"style:h2\">50%<\/p>\n                <p class=\"style:tagline\">reduction in admin workload<\/p>\n            <\/div>\n            <\/div>\n\n    <div class=\"content\">\n                    <div class=\"challenges\" data-aos=\"fade-up\">\n            <h3>D\u00e9fis<\/h3>\n            <p>Kennecott Utah Copper operates the Bingham canyon mine concentrator plant, a smelter and a refinery. Ore from this mine is concentrated into slurry, piped to where the smelting process occurs, and then sent to the refinery. Efficient operation at the concentrator stage is critical to maintaining uptime of the smelter. Each year the concentrator plant is shut down a total of 36 times. This is necessary to maintain critical equipment while essential repairs and upgrades are completed. The issue at Bingham was that the length of downtime was causing a bottleneck in the overall process.<\/p>\n        <\/div>\n                <div class=\"results\" data-aos=\"fade-up\">\n            <h3>R\u00e9sultats<\/h3>\n            <p>The shutdown process saved over $11 million in the first year of implementation. On-time performance improved by 60% and is tracking towards world-class results. key performance Indicators (KPls) for shutdown performance improved over all prior years. Team performance (on-scope, on-cost) improved by 60%. Shutdown administrative work load fell by over 50% allowing team members to focus on other areas such as reducing cost or generating more revenue. All Injury Frequency Rate (AIFR) improved, advancing a strong safety culture which is a core value of KUCC.<\/p>\n        <\/div>\n    \n        <a href=\"https:\/\/kepner-tregoe.com\/fr\/about\/client-success-stories\/rio-tintos-kennecott-utah-copper-copperton-concentrator-plant\/\" class=\"btn is-primary\" data-aos=\"fade-up\">\n            Read Case Study        <\/a>\n    <\/div>\n<\/div>\n<\/div>\n<\/li><li class=\"wp-block-post post-43119 client-success-story type-client-success-story status-publish has-post-thumbnail hentry client-success-story-category-consumer-products client-success-story-category-food-and-beverage client-success-story-category-manufacturing\">\n<div id=\"client-success-story-columns-2\" class=\"block client-success-story-columns align wp-block-acf-client-success-story-columns\">\n<div class=\"block-inner\">\n    \n    <div class=\"data\">\n                    <div class=\"data-item\" data-aos=\"fade-down\">\n                <p class=\"style:h2\">47%<\/p>\n                <p class=\"style:tagline\">improvement in operational efficiency<\/p>\n            <\/div>\n                    <div class=\"data-item\" data-aos=\"fade-down\">\n                <p class=\"style:h2\">30%<\/p>\n                <p class=\"style:tagline\">improvement in production rate<\/p>\n            <\/div>\n                    <div class=\"data-item\" data-aos=\"fade-down\">\n                <p class=\"style:h2\">50%<\/p>\n                <p class=\"style:tagline\">reduction in change over time<\/p>\n            <\/div>\n            <\/div>\n\n    <div class=\"content\">\n                    <div class=\"challenges\" data-aos=\"fade-up\">\n            <h3>D\u00e9fis<\/h3>\n            <p>After a major capital investment at its biscuit factory at Papakura, Griffin\u2019s needed to address several variables impacting overall conversion cost. The site was struggling with high waste, high downtime, and planning deficiencies; and overall workflow was not conducive to producing at the lowest possible conversion cost.<\/p>\n        <\/div>\n                <div class=\"results\" data-aos=\"fade-up\">\n            <h3>R\u00e9sultats<\/h3>\n            <p>For overall results, Operational Efficiency (OE), the measure of line performance relative to a theoretical maximum achievable throughput rate, was used to measure success. To achieve an OE of 100%, the line must run at its maximum theoretical throughput rate with zero plant downtime and product waste. At the conclusion of the Kepner-Tregoe engagement the plant achieved: <\/p>\n        <\/div>\n    \n        <a href=\"https:\/\/kepner-tregoe.com\/fr\/about\/client-success-stories\/operational-efficiency-improved-by-47\/\" class=\"btn is-primary\" data-aos=\"fade-up\">\n            Read Case Study        <\/a>\n    <\/div>\n<\/div>\n<\/div>\n<\/li><li class=\"wp-block-post post-42539 client-success-story type-client-success-story status-publish has-post-thumbnail hentry client-success-story-category-aerospace-and-defense\">\n<div id=\"client-success-story-columns-3\" class=\"block client-success-story-columns align wp-block-acf-client-success-story-columns\">\n<div class=\"block-inner\">\n        <div class=\"logo\" data-aos=\"fade-up\">\n        <img loading=\"lazy\" decoding=\"async\" width=\"424\" height=\"381\" src=\"https:\/\/kepner-tregoe.com\/wp-content\/uploads\/2021\/10\/Fokker-Logo.jpg\" class=\"attachment-full size-full\" alt=\"Fokker GKN Aerospace logo\" \/>    <\/div>\n\n    <div class=\"data\">\n                    <div class=\"data-item\" data-aos=\"fade-down\">\n                <p class=\"style:h2\">\u20ac4.5M<\/p>\n                <p class=\"style:tagline\">decrease in spin-off costs<\/p>\n            <\/div>\n                    <div class=\"data-item\" data-aos=\"fade-down\">\n                <p class=\"style:h2\">70%<\/p>\n                <p class=\"style:tagline\">non-conformity reduction in 3 years in specific departments<\/p>\n            <\/div>\n            <\/div>\n\n    <div class=\"content\">\n                    <div class=\"challenges\" data-aos=\"fade-up\">\n            <h3>D\u00e9fis<\/h3>\n            <p>Fokker wanted to increase their issue resolution maturity. This meant improving the quality and completeness of information about problems, accelerating root cause analysis and involving the right people at the right time. <\/p>\n        <\/div>\n                <div class=\"results\" data-aos=\"fade-up\">\n            <h3>R\u00e9sultats<\/h3>\n            <p>Success has been measured in a drastic reduction in non-conformities which is saving millions of euros yearly. A proactive culture has replaced the \u201cfire-fighting\u201d of reactive problem solving. <\/p>\n        <\/div>\n    \n        <a href=\"https:\/\/kepner-tregoe.com\/fr\/about\/client-success-stories\/improving-performance-by-thinking-differently\/\" class=\"btn is-primary\" data-aos=\"fade-up\">\n            Read Case Study        <\/a>\n    <\/div>\n<\/div>\n<\/div>\n<\/li><\/ul>\n\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-wsfirst-responsive-spacer responsive-spacer\" aria-hidden=\"true\"><div class=\"responsive-spacer-fullsize\" style=\"height:4.5rem\"><\/div><div class=\"responsive-spacer-tablet\" style=\"height:3.375rem\"><\/div><div class=\"responsive-spacer-mobile\" style=\"height:2.25rem\"><\/div><\/div>\n\n<div class=\"wp-block-group alignfull is-layout-constrained wp-block-group-is-layout-constrained\" data-aos=\"fade-up\">\n<h2 class=\"wp-block-heading alignwide is-style-underlined\">D\u2019autres solutions<\/h2>\n\n\n<div id=\"links-list\" class=\"block links-list alignfull wp-block-acf-links-list\">\n<ul class=\"links-list\">\n                        \n                            <li class=\"links-list-item\" data-aos=\"fade-up\">\n                    <a\n                        class=\"link style:h2\"\n                        href=\"https:\/\/kepner-tregoe.com\/consulting\/leadership-fundamentals\/\"\n                        target=\"\"\n                    >\n                        <div class=\"link-inner container\">\n                            <span class=\"label\">\n                                Principes fondamentaux du leadership                            <\/span>\n                        <\/div>\n                    <\/a>\n                <\/li>\n                                \n                            <li class=\"links-list-item\" data-aos=\"fade-up\">\n                    <a\n                        class=\"link style:h2\"\n                        href=\"https:\/\/kepner-tregoe.com\/consulting\/performance-coaching\/\"\n                        target=\"\"\n                    >\n                        <div class=\"link-inner container\">\n                            <span class=\"label\">\n                                Coaching de performance                            <\/span>\n                        <\/div>\n                    <\/a>\n                <\/li>\n                                \n                            <li class=\"links-list-item\" data-aos=\"fade-up\">\n                    <a\n                        class=\"link style:h2\"\n                        href=\"https:\/\/kepner-tregoe.com\/consulting\/playbook-development\/\"\n                        target=\"\"\n                    >\n                        <div class=\"link-inner container\">\n                            <span class=\"label\">\n                                D\u00e9veloppement de Playbook                            <\/span>\n                        <\/div>\n                    <\/a>\n                <\/li>\n                                \n                            <li class=\"links-list-item\" data-aos=\"fade-up\">\n                    <a\n                        class=\"link style:h2\"\n                        href=\"https:\/\/kepner-tregoe.com\/consulting\/issue-resolution\/\"\n                        target=\"\"\n                    >\n                        <div class=\"link-inner container\">\n                            <span class=\"label\">\n                                R\u00e9solution des probl\u00e8mes                            <\/span>\n                        <\/div>\n                    <\/a>\n                <\/li>\n                                \n                            <li class=\"links-list-item\" data-aos=\"fade-up\">\n                    <a\n                        class=\"link style:h2\"\n                        href=\"https:\/\/kepner-tregoe.com\/consulting\/team-development\/\"\n                        target=\"\"\n                    >\n                        <div class=\"link-inner container\">\n                            <span class=\"label\">\n                                D\u00e9veloppement de l&#039;\u00e9quipe                            <\/span>\n                        <\/div>\n                    <\/a>\n                <\/li>\n                        <\/ul>\n<\/div><\/div>\n\n<div class=\"wp-block-wsfirst-responsive-spacer responsive-spacer\" aria-hidden=\"true\"><div class=\"responsive-spacer-fullsize\" style=\"height:5rem\"><\/div><div class=\"responsive-spacer-tablet\" style=\"height:3.75rem\"><\/div><div class=\"responsive-spacer-mobile\" style=\"height:2.5rem\"><\/div><\/div>\n<div id=\"swiper-slider-2\" class=\"block swiper-slider alignwide wp-block-acf-swiper-slider\">\n<div class=\"swiper\">\n    <script type=\"text\/config\" class=\"swiper-slider-config\">\n        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Lutz, ancien pr\u00e9sident de GM North America et de Ford Europe<\/strong>\n            <\/p>\n        <\/div>\n            \n        <div class=\"testimonial\">\n            <p class=\"content\">\n                \u201cLe processus permet aux \u00e9quipes de trouver des solutions et les encourage \u00e0 rechercher une am\u00e9lioration continue. Plus nous l\u2019utilisons, plus nous obtenons de succ\u00e8s \u2013 et plus nous cr\u00e9ons de valeur. \u201d<br \/>\n                <span role=\"presentation\" class=\"color:blue-800\">\u2013<\/span><br \/>\n                <strong>Jeffrey W. Green, sp\u00e9cialiste principal de la production, Sonoco<\/strong>\n            <\/p>\n        <\/div>\n            \n        <div class=\"testimonial\">\n            <p class=\"content\">\n                \u201cNos normes de contr\u00f4le qualit\u00e9 sont extr\u00eamement \u00e9lev\u00e9es. Disposer d\u2019une approche structur\u00e9e et rigoureuse de la r\u00e9solution de probl\u00e8mes fait une \u00e9norme diff\u00e9rence dans la rapidit\u00e9 avec laquelle nous pouvons identifier la cause racine. \u201d<br \/>\n                <span role=\"presentation\" class=\"color:blue-800\">\u2013<\/span><br \/>\n                <strong>Chef de produit, entreprise de fabrication de ventilateurs m\u00e9dicaux<\/strong>\n            <\/p>\n        <\/div>\n            \n        <div class=\"testimonial\">\n            <p class=\"content\">\n                \u201cLes processus KT ont favoris\u00e9 l\u2019implication active plut\u00f4t que l\u2019acceptation passive dans la r\u00e9solution de probl\u00e8mes. L\u2019analyse de probl\u00e8me nous a permis de gagner du temps en structurant de mani\u00e8re syst\u00e9matique notre d\u00e9marche analytique.  \u201d<br \/>\n                <span role=\"presentation\" class=\"color:blue-800\">\u2013<\/span><br \/>\n                <strong>Responsable Qualit\u00e9 & Coach KT \u2013 Augmented Identity Solutions<\/strong>\n            <\/p>\n        <\/div>\n            \n        <div class=\"testimonial\">\n            <p class=\"content\">\n                \u201cNotre entreprise a instaur\u00e9 une culture de la pens\u00e9e critique, faisant de la prise de d\u00e9cision et de la r\u00e9solution de probl\u00e8mes structur\u00e9es des pratiques quotidiennes. Gr\u00e2ce \u00e0 l\u2019adoption des m\u00e9thodologies Kepner-Tregoe (KT), nous avons transform\u00e9 nos approches en mati\u00e8re de r\u00e9solution de probl\u00e8mes, d\u2019escalade et de gestion des risques. Les d\u00e9cisions op\u00e9rationnelles sont d\u00e9sormais guid\u00e9es par des analyses rigoureuses et fond\u00e9es sur les donn\u00e9es. \u201d<br \/>\n                <span role=\"presentation\" class=\"color:blue-800\">\u2013<\/span><br \/>\n                <strong>Expert Support \u2013 Entreprise pharmaceutique internationale<\/strong>\n            <\/p>\n        <\/div>\n            \n        <div class=\"testimonial\">\n            <p class=\"content\">\n                \u201cNous avons int\u00e9gr\u00e9 la m\u00e9thode d\u2019analyse de probl\u00e8me KT directement dans notre processus de gestion des incidents majeurs, apportant une approche plus structur\u00e9e \u00e0 la priorisation des incidents, l\u2019analyse des causes racines et la r\u00e9solution. Cette approche a permis \u00e0 nos \u00e9quipes, en situation de stress ou crise, de filtrer rapidement l\u2019information essentielle, assurant une classification des incidents \u00e0 la fois plus rapide et plus fiable. \u201d<br \/>\n                <span role=\"presentation\" class=\"color:blue-800\">\u2013<\/span><br \/>\n                <strong>Manager Senior Gestion des Incidents \u2013 Fintech<\/strong>\n            <\/p>\n        <\/div>\n    <\/div>\n\n<\/div>\n<\/div>\n<div class=\"wp-block-wsfirst-responsive-spacer responsive-spacer\" aria-hidden=\"true\"><div class=\"responsive-spacer-fullsize\" style=\"height:4.5rem\"><\/div><div class=\"responsive-spacer-tablet\" style=\"height:3.375rem\"><\/div><div class=\"responsive-spacer-mobile\" style=\"height:2.25rem\"><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Les d\u00e9cisions d\u00e9terminent l\u2019avenir de votre entreprise Les chercheurs estiment que l\u2019adulte moyen prend environ 35 000 d\u00e9cisions \u00e0 distance chaque jour. Plus votre niveau de responsabilit\u00e9 augmente, plus la multitude de choix que vous devez faire s\u2019accro\u00eet. Chaque d\u00e9cision est potentiellement porteuse de cons\u00e9quences qui d\u00e9finiront l\u2019avenir. La qualit\u00e9 de ces d\u00e9cisions d\u00e9termine si [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":45676,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-46160","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Decision Expertise - Kepner-Tregoe<\/title>\n<meta name=\"description\" content=\"Les d\u00e9cisions d\u00e9terminent l&#039;avenir de votre entreprise Les chercheurs estiment que l&#039;adulte moyen prend environ 35 000 d\u00e9cisions \u00e0 distance chaque jour.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/kepner-tregoe.com\/fr\/consulting\/decision-expertise\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Decision Expertise\" \/>\n<meta property=\"og:description\" content=\"Les d\u00e9cisions d\u00e9terminent l&#039;avenir de votre entreprise Les chercheurs estiment que l&#039;adulte moyen prend environ 35 000 d\u00e9cisions \u00e0 distance chaque jour.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/kepner-tregoe.com\/fr\/consulting\/decision-expertise\/\" \/>\n<meta property=\"og:site_name\" content=\"Kepner-Tregoe\" \/>\n<meta property=\"article:modified_time\" content=\"2025-08-07T14:52:17+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/staging.kepner-tregoe.com\/wp-content\/uploads\/2025\/06\/Rectangle-1024x568.jpg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/kepner-tregoe.com\\\/fr\\\/consulting\\\/decision-expertise\\\/\",\"url\":\"https:\\\/\\\/kepner-tregoe.com\\\/fr\\\/consulting\\\/decision-expertise\\\/\",\"name\":\"Decision Expertise - Kepner-Tregoe\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/kepner-tregoe.com\\\/fr\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/kepner-tregoe.com\\\/fr\\\/consulting\\\/decision-expertise\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/kepner-tregoe.com\\\/fr\\\/consulting\\\/decision-expertise\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/kepner-tregoe.com\\\/wp-content\\\/uploads\\\/2025\\\/06\\\/Rectangle-1024x568.jpg\",\"datePublished\":\"2025-07-21T08:44:51+00:00\",\"dateModified\":\"2025-08-07T14:52:17+00:00\",\"description\":\"Les d\u00e9cisions d\u00e9terminent l'avenir de votre entreprise Les chercheurs estiment que l'adulte moyen prend environ 35 000 d\u00e9cisions \u00e0 distance chaque jour.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/kepner-tregoe.com\\\/fr\\\/consulting\\\/decision-expertise\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/kepner-tregoe.com\\\/fr\\\/consulting\\\/decision-expertise\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/kepner-tregoe.com\\\/fr\\\/consulting\\\/decision-expertise\\\/#primaryimage\",\"url\":\"https:\\\/\\\/kepner-tregoe.com\\\/wp-content\\\/uploads\\\/2025\\\/06\\\/Rectangle-1024x568.jpg\",\"contentUrl\":\"https:\\\/\\\/kepner-tregoe.com\\\/wp-content\\\/uploads\\\/2025\\\/06\\\/Rectangle-1024x568.jpg\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/kepner-tregoe.com\\\/fr\\\/consulting\\\/decision-expertise\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/kepner-tregoe.com\\\/fr\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Conseil\",\"item\":\"https:\\\/\\\/kepner-tregoe.com\\\/fr\\\/consulting\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Decision Expertise\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/kepner-tregoe.com\\\/fr\\\/#website\",\"url\":\"https:\\\/\\\/kepner-tregoe.com\\\/fr\\\/\",\"name\":\"Kepner-Tregoe\",\"description\":\"Problem solving &amp; 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