{"id":44509,"date":"2016-05-18T11:53:48","date_gmt":"2016-05-18T11:53:48","guid":{"rendered":"https:\/\/kepner-tregoe.com\/about\/news\/advanced-incident-management-plugin-for-servicenow-to-be-showcased-at-knowledge16\/"},"modified":"2025-07-22T10:18:05","modified_gmt":"2025-07-22T10:18:05","slug":"advanced-incident-management-plugin-for-servicenow-to-be-showcased-at-knowledge16","status":"publish","type":"news","link":"https:\/\/kepner-tregoe.com\/fr\/about\/news\/advanced-incident-management-plugin-for-servicenow-to-be-showcased-at-knowledge16\/","title":{"rendered":"Advanced Incident Management Plugin for ServiceNow\u00ae to Be Showcased at Knowledge16"},"content":{"rendered":"

<\/h2>\n

\"Kepner-Tregoe<\/p>\n

Kepner-Tregoe will be demonstrating its advanced incident and problem management technology and how they service IT organizations to improve resolution time, lower costs and improved IT stability.<\/p>\n

Kepner-Tregoe (KT), a global leader in troubleshooting methods and solutions used by the world\u2019s leading ITSM organizations, will be demonstrating its new plugin for the ServiceNow platform. The plugin was developed to identify critical tasks in incident and problem management that organizations use to implement critical improvements in IT stability as well as overall effectiveness of IT operations.<\/p>\n

\u201cOur highly effective Incident and Problem Management processes are more crucial than ever to the stability of major IT organizations and are very effective in keeping customers satisfied.\u201d said Christoph Goldenstern, Global VP of Strategy and Service Excellence.<\/p>\n

Read the full press release<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

Kepner-Tregoe will be demonstrating its advanced incident and problem management technology and how they service IT organizations to improve resolution time, lower costs and improved IT stability. Kepner-Tregoe (KT), a global leader in troubleshooting methods and solutions used by the world\u2019s leading ITSM organizations, will be demonstrating its new plugin for the ServiceNow platform. The […]<\/p>\n","protected":false},"author":5,"featured_media":428,"template":"","class_list":["post-44509","news","type-news","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\nAdvanced Incident Management Plugin for ServiceNow\u00ae to Be Showcased at Knowledge16 - Kepner-Tregoe<\/title>\n<meta name=\"description\" content=\"Kepner-Tregoe will be demonstrating its advanced incident and problem management technology and how they service IT organizations to improve resolution time, lower costs and improved IT stability.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/kepner-tregoe.com\/fr\/about\/news\/advanced-incident-management-plugin-for-servicenow-to-be-showcased-at-knowledge16\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Advanced Incident Management Plugin for ServiceNow\u00ae to Be Showcased at Knowledge16\" \/>\n<meta property=\"og:description\" content=\"Kepner-Tregoe will be demonstrating its advanced incident and problem management technology and how they service IT organizations to improve resolution time, lower costs and improved IT stability.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/kepner-tregoe.com\/fr\/about\/news\/advanced-incident-management-plugin-for-servicenow-to-be-showcased-at-knowledge16\/\" \/>\n<meta property=\"og:site_name\" content=\"Kepner-Tregoe\" \/>\n<meta property=\"article:modified_time\" content=\"2025-07-22T10:18:05+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/kepner-tregoe.com\/wp-content\/uploads\/2025\/06\/67-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1000\" \/>\n\t<meta property=\"og:image:height\" content=\"665\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/kepner-tregoe.com\\\/fr\\\/about\\\/news\\\/advanced-incident-management-plugin-for-servicenow-to-be-showcased-at-knowledge16\\\/\",\"url\":\"https:\\\/\\\/kepner-tregoe.com\\\/fr\\\/about\\\/news\\\/advanced-incident-management-plugin-for-servicenow-to-be-showcased-at-knowledge16\\\/\",\"name\":\"Advanced Incident Management Plugin for ServiceNow\u00ae to Be Showcased at Knowledge16 - 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