{"id":44489,"date":"2016-08-30T16:10:29","date_gmt":"2016-08-30T16:10:29","guid":{"rendered":"https:\/\/kepner-tregoe.com\/about\/news\/how-devops-might-change-the-game-join-us-in-singapore\/"},"modified":"2025-07-22T10:17:50","modified_gmt":"2025-07-22T10:17:50","slug":"how-devops-might-change-the-game-join-us-in-singapore","status":"publish","type":"news","link":"https:\/\/kepner-tregoe.com\/fr\/about\/news\/how-devops-might-change-the-game-join-us-in-singapore\/","title":{"rendered":"How DevOps Might Change The Game, Join Us In Singapore"},"content":{"rendered":"<h2><\/h2>\n<h4>An End To End Problem Solving Approach For Incident And Problem Management<\/h4>\n<p><a href=\"https:\/\/www.linkedin.com\/in\/christophgoldenstern\" target=\"_blank\" rel=\"noopener\">Christoph Goldenstern<\/a> will talk about the \u201cpressure cooker\u201d that is IT Operations and how it relates to (Major) Incident and Problem Management. He will introduce the value of consistent, quality troubleshooting and an end-to-end IT support approach. He will also discuss the new IT paradigm of \u2018DevOps\u2019, its objectives, what it means to an ITIL-based operation and how it could change the ways in which functions like Incident and Problem Management are being operated today.<\/p>\n<div>\n<p><strong>When:<\/strong>\u00a0Tuesday 20 September, 2016 at 7PM to 9PM (Registrations and Refreshments to start at 6:30PM)<\/p>\n<p><strong>Where:<\/strong> Singapore Management University Seminar Room 2.6. School of Economics & Social Sciences, 90 Stamford Road, Singapore 178903<\/p>\n<p><strong>Key takeaways:<\/strong><\/p>\n<ul>\n<li>IT stability and the challenges of achieving it in IT Operations<\/li>\n<li>The role of structured thinking and quality troubleshooting \u2013 the Kepner-Tregoe approach<\/li>\n<li>An end-to-end view of Incident, Problem and Change Management<\/li>\n<li>What is DevOps?<\/li>\n<li>Challenges of the \u201cITIL-based operation\u201d in moving to DevOps<\/li>\n<li>How DevOps might change the way we operate: processes \u2013 skills \u2013 performance management<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<\/div>\n<p><a href=\"https:\/\/events.r20.constantcontact.com\/register\/eventReg?oeidk=a07ed3ubr7d22e7c156&oseq=&c=&ch=\"><strong>Register<\/strong><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>An End To End Problem Solving Approach For Incident And Problem Management Christoph Goldenstern will talk about the \u201cpressure cooker\u201d that is IT Operations and how it relates to (Major) Incident and Problem Management. He will introduce the value of consistent, quality troubleshooting and an end-to-end IT support approach. He will also discuss the new [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":7640,"template":"","class_list":["post-44489","news","type-news","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How DevOps Might Change The Game, Join Us In Singapore - Kepner-Tregoe<\/title>\n<meta name=\"description\" content=\"Christoph will discuss the &quot;pressure cooker&quot; that is IT Operations and how it relates to (Major) Incident and Problem Management. He will introduce the value of consistent, quality troubleshooting and an end-to-end IT support approach.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/kepner-tregoe.com\/fr\/about\/news\/how-devops-might-change-the-game-join-us-in-singapore\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How DevOps Might Change The Game, Join Us In Singapore\" \/>\n<meta property=\"og:description\" content=\"Christoph will discuss the &quot;pressure cooker&quot; that is IT Operations and how it relates to (Major) Incident and Problem Management. He will introduce the value of consistent, quality troubleshooting and an end-to-end IT support approach.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/kepner-tregoe.com\/fr\/about\/news\/how-devops-might-change-the-game-join-us-in-singapore\/\" \/>\n<meta property=\"og:site_name\" content=\"Kepner-Tregoe\" \/>\n<meta property=\"article:modified_time\" content=\"2025-07-22T10:17:50+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/kepner-tregoe.com\/wp-content\/uploads\/2025\/07\/63-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1000\" \/>\n\t<meta property=\"og:image:height\" content=\"667\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/kepner-tregoe.com\\\/fr\\\/about\\\/news\\\/how-devops-might-change-the-game-join-us-in-singapore\\\/\",\"url\":\"https:\\\/\\\/kepner-tregoe.com\\\/fr\\\/about\\\/news\\\/how-devops-might-change-the-game-join-us-in-singapore\\\/\",\"name\":\"How DevOps Might Change The Game, Join Us In Singapore - Kepner-Tregoe\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/kepner-tregoe.com\\\/fr\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/kepner-tregoe.com\\\/fr\\\/about\\\/news\\\/how-devops-might-change-the-game-join-us-in-singapore\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/kepner-tregoe.com\\\/fr\\\/about\\\/news\\\/how-devops-might-change-the-game-join-us-in-singapore\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/kepner-tregoe.com\\\/wp-content\\\/uploads\\\/2025\\\/07\\\/63-1.jpg\",\"datePublished\":\"2016-08-30T16:10:29+00:00\",\"dateModified\":\"2025-07-22T10:17:50+00:00\",\"description\":\"Christoph will discuss the \\\"pressure cooker\\\" that is IT Operations and how it relates to (Major) Incident and Problem Management. 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