{"id":67957,"date":"2021-09-17T13:39:00","date_gmt":"2021-09-17T13:39:00","guid":{"rendered":"https:\/\/kepner-tregoe.com\/about\/client-success-stories\/ameliorer-ses-performances-en-pensant-differemment\/"},"modified":"2026-10-07T12:02:12","modified_gmt":"2026-10-07T12:02:12","slug":"improving-performance-by-thinking-differently","status":"publish","type":"client-success-story","link":"https:\/\/kepner-tregoe.com\/fr\/about\/client-success-stories\/improving-performance-by-thinking-differently\/","title":{"rendered":"Am\u00e9liorer la performance en pensant autrement"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\" id=\"h-the-client\">Le client<\/h2>\n\n<p class=\"wp-block-paragraph\">Pour des clients tels que Boeing, Airbus, Lockheed Martin et Dassault, Fokker est un sp\u00e9cialiste strat\u00e9gique reconnu dans la conception, le d\u00e9veloppement et la fourniture de structures l\u00e9g\u00e8res, de modules et de trains d\u2019atterrissage pour l\u2019industrie a\u00e9ronautique civile et militaire.<\/p>\n\n<p class=\"wp-block-paragraph\">Dans l\u2019industrie a\u00e9rospatiale, les exigences en mati\u00e8re de qualit\u00e9 sont extr\u00eamement \u00e9lev\u00e9es et les clients attendent un r\u00e9sultat conforme du premier coup. Souhaitant pr\u00e9venir les probl\u00e8mes et r\u00e9soudre les incidents rapidement, le programme Driving Quality de Fokker s\u2019est appuy\u00e9 sur la m\u00e9thode KT. Pour traiter les non-conformit\u00e9s, Fokker souhaitait accro\u00eetre la maturit\u00e9 de leur processus de r\u00e9solution des incidents. Cela impliquait d\u2019am\u00e9liorer la qualit\u00e9 et l\u2019exhaustivit\u00e9 des informations sur les probl\u00e8mes, d\u2019acc\u00e9l\u00e9rer l\u2019analyse des causes racines et d\u2019impliquer les bonnes personnes au bon moment.<\/p>\n\n<p class=\"wp-block-paragraph\">Apr\u00e8s un programme pilote r\u00e9ussi, KT a \u00e9t\u00e9 d\u00e9ploy\u00e9 plus largement et a inclus la formation Problem Solving &amp; Decision Making, du coaching et de la facilitation, l\u2019int\u00e9gration des processus dans les structures quotidiennes et hebdomadaires, ainsi que l\u2019alignement de la performance.<\/p>\n\n<h2 class=\"wp-block-heading\" id=\"h-great-results\">D\u2019excellents r\u00e9sultats<\/h2>\n\n<p class=\"wp-block-paragraph\">Le succ\u00e8s s\u2019est mesur\u00e9 par une r\u00e9duction drastique des non-conformit\u00e9s, g\u00e9n\u00e9rant des \u00e9conomies de plusieurs millions d\u2019euros par an.<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Baisse significative des co\u00fbts induits d\u2019environ 4,5 millions d\u2019euros<\/li>\n\n\n\n<li>R\u00e9duction des non-conformit\u00e9s (NC) jusqu\u2019\u00e0 70 % en 3 ans dans certains d\u00e9partements<\/li>\n\n\n\n<li>Production plus rationalis\u00e9e<\/li>\n\n\n\n<li>Traitement structurel des causes (sous-jacentes) des probl\u00e8mes, plut\u00f4t que des sympt\u00f4mes<\/li>\n\n\n\n<li>Collaboration multidisciplinaire et meilleur esprit d\u2019\u00e9quipe<\/li>\n\n\n\n<li>Attention accrue \u00e0 la pr\u00e9vention des probl\u00e8mes<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">Une culture proactive a remplac\u00e9 le \u00ab mode pompier \u00bb de la r\u00e9solution r\u00e9active des probl\u00e8mes. D\u00e9sormais, les m\u00e9thodologies KT font partie de la formation standard et sont d\u00e9ploy\u00e9es \u00e0 l\u2019international dans l\u2019ensemble des op\u00e9rations de Fokker.<\/p>\n","protected":false},"author":8,"featured_media":6163,"template":"","client-success-story-category":[315],"class_list":["post-67957","client-success-story","type-client-success-story","status-publish","has-post-thumbnail","hentry","client-success-story-category-aerospatiale-et-defense"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.6 (Yoast SEO v28.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Am\u00e9liorer la performance en pensant autrement - Kepner-Tregoe<\/title>\n<meta name=\"description\" content=\"Le client Pour des clients tels que Boeing, Airbus, Lockheed Martin et Dassault, Fokker est un sp\u00e9cialiste strat\u00e9gique reconnu dans la conception, le\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/kepner-tregoe.com\/fr\/about\/client-success-stories\/improving-performance-by-thinking-differently\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Am\u00e9liorer la performance en pensant autrement\" \/>\n<meta property=\"og:description\" content=\"Le client Pour des clients tels que Boeing, Airbus, Lockheed Martin et Dassault, Fokker est un sp\u00e9cialiste strat\u00e9gique reconnu dans la conception, le\" \/>\n<meta property=\"og:url\" content=\"https:\/\/kepner-tregoe.com\/fr\/about\/client-success-stories\/improving-performance-by-thinking-differently\/\" \/>\n<meta property=\"og:site_name\" content=\"Kepner-Tregoe\" \/>\n<meta property=\"article:modified_time\" content=\"2026-10-07T12:02:12+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/kepner-tregoe.com\/wp-content\/uploads\/2025\/07\/iStock-626840556.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1600\" \/>\n\t<meta property=\"og:image:height\" content=\"1067\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/kepner-tregoe.com\\\/fr\\\/about\\\/client-success-stories\\\/improving-performance-by-thinking-differently\\\/\",\"url\":\"https:\\\/\\\/kepner-tregoe.com\\\/fr\\\/about\\\/client-success-stories\\\/improving-performance-by-thinking-differently\\\/\",\"name\":\"Am\u00e9liorer la performance en pensant autrement - 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