{"id":43459,"date":"2021-09-23T10:05:00","date_gmt":"2021-09-23T10:05:00","guid":{"rendered":"https:\/\/kepner-tregoe.com\/about\/case-studies\/partnering-with-kt-to-project-manage-change\/"},"modified":"2025-07-24T14:49:20","modified_gmt":"2025-07-24T14:49:20","slug":"partnering-with-kt-to-project-manage-change","status":"publish","type":"client-success-story","link":"https:\/\/kepner-tregoe.com\/fr\/about\/client-success-stories\/partnering-with-kt-to-project-manage-change\/","title":{"rendered":"Partnering with KT to Project Manage Change"},"content":{"rendered":"

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ZLB Plasma Services, A CSL Company<\/h3>\n

Client<\/h3>\n

Aventis Bio-Services (ABS), now merged with ZLB Plasma Services, a CSL Company, is one of the world\u2019s largest plasma collection companies.<\/p>\n

Challenge<\/h3>\n

As ABS grew, project overload had overwhelmed consistent project success. There were too many projects and, too often, projects were inadequately defined or lacked management buy-in. Some critical projects had fallen behind schedule, and project managers struggled to meet the demands of a growing project load.<\/p>\n

Solution<\/h3>\n

Kepner-Tregoe worked with ABS to identify gaps in project performance, develop an improvement plan, and implement improvements. KT helped establish a project management office responsible for managing the organization\u2019s project portfolio, providing project governance, and ensuring that projects met objectives. Other efforts included:<\/p>\n

A skill development program to introduce KT Project Management, a systematic methodology that provides a common language for project management, and KT Project Logic\u00ae, software that makes it easier to learn and use Microsoft\u00ae Project.<\/p>\n

Development of ABS employees as certified Program Leaders who teach KT Project Management workshops, coach project managers, and support best-in-class project management.<\/p>\n

A communications program to share information about project work and communicate project success.<\/p>\n

Results<\/h3>\n

Results have been rapid and lasting. Within a year, everyone working in projects used a consistent familiar language for project management. Project awareness, communication, and success improved dramatically. On-schedule projects increased from 56.4% to 90%. Project leaders were responsible for an average of 1.4 projects, down from an unmanageable 2.6. In one instance, properly defining the project using KT Project Management saved $191,000 and 696 \u201cpeople days.\u201d Projects are the way work gets done at ZLB Plasma\u00a0Services, providing a flexible structure that is focused on results.<\/p>\n

\u201cThe ability to properly define projects has saved us countless dollars and months of wasted effort\u2026Change is no longer the exception; it is our way of life. Because we partnered with KT for Project Management, we are in a much better position to leverage change and make it work for us.\u201d<\/q><\/p>\n

\u2014 Matt Shapiro, Senior Manager of ABS during project rollout<\/q><\/p>\n<\/div>\n