{"id":63529,"date":"2012-10-12T06:56:10","date_gmt":"2012-10-12T06:56:10","guid":{"rendered":"https:\/\/kepner-tregoe.com\/about\/news\/webcast-how-to-become-an-incident-problem-management-superstar\/"},"modified":"2026-04-02T14:09:57","modified_gmt":"2026-04-02T14:09:57","slug":"webcast-how-to-become-an-incident-problem-management-superstar","status":"publish","type":"news","link":"https:\/\/kepner-tregoe.com\/de\/about\/nachrichten\/webcast-how-to-become-an-incident-problem-management-superstar\/","title":{"rendered":"Webcast: Wie Sie ein Incident- &amp; Problem-Management-Superstar werden"},"content":{"rendered":"<h2><\/h2>\n<p>Nehmen Sie am von Bright Talk veranstalteten Webcast am <strong>Donnerstag, den 6. September 2012<\/strong> teil.<br \/>\nRegistrieren Sie sich hier: <a href=\"http:\/\/www.brighttalk.com\/r\/c8j\">http:\/\/www.brighttalk.com\/r\/c8j<\/a><\/p>\n<p>Begleiten Sie Jason Rosenfeld, Service Management Practice Lead bei Cask, LLC, und Christoph Goldenstern von Kepner-Tregoe, wenn sie Folgendes besprechen:<\/p>\n<ul>\n<li>Ursprung der Kepner-Tregoe-Methodik und ihre Rolle im Incident- und Problem-Management<\/li>\n<li>Wie Sie IM & PM auf der \u201eHow-to\u201c-Ebene verbessern k\u00f6nnen<\/li>\n<li>Ein Gef\u00fchl daf\u00fcr, worum es beim KT-Prozess geht (mittels einer kurzen Prozess-Demo)<\/li>\n<li>Wie Sie Verbesserungen dauerhaft machen<\/li>\n<li>Welches potenzielle ROI ein rationaler prozessbasierter Ansatz f\u00fcr das Incident- und Problem-Management hat<\/li>\n<\/ul>\n<p><a href=\"http:\/\/www.brighttalk.com\/r\/c8j\">Mehr lesen\u2026<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Nehmen Sie am von Bright Talk veranstalteten Webcast am Donnerstag, den 6. September 2012 teil. Registrieren Sie sich hier: http:\/\/www.brighttalk.com\/r\/c8j Begleiten Sie Jason Rosenfeld, Service Management Practice Lead bei Cask, LLC, und Christoph Goldenstern von Kepner-Tregoe, wenn sie Folgendes besprechen: Ursprung der Kepner-Tregoe-Methodik und ihre Rolle im Incident- und Problem-Management Wie Sie IM &#038; PM [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":8005,"template":"","class_list":["post-63529","news","type-news","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Webcast: Wie Sie ein Incident- &amp; Problem-Management-Superstar werden - Kepner-Tregoe<\/title>\n<meta name=\"description\" content=\"Nehmen Sie am von Bright Talk veranstalteten Webcast am Donnerstag, den 6. September 2012 teil. 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