{"id":63385,"date":"2016-05-18T11:53:48","date_gmt":"2016-05-18T11:53:48","guid":{"rendered":"https:\/\/kepner-tregoe.com\/about\/news\/advanced-incident-management-plugin-for-servicenow-to-be-showcased-at-knowledge16\/"},"modified":"2026-04-02T13:37:11","modified_gmt":"2026-04-02T13:37:11","slug":"advanced-incident-management-plugin-for-servicenow-to-be-showcased-at-knowledge16","status":"publish","type":"news","link":"https:\/\/kepner-tregoe.com\/de\/about\/nachrichten\/advanced-incident-management-plugin-for-servicenow-to-be-showcased-at-knowledge16\/","title":{"rendered":"Erweitertes Incident-Management-Plugin f\u00fcr ServiceNow\u00ae wird auf der Knowledge16 vorgestellt"},"content":{"rendered":"<h2><\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"\" src=\"https:\/\/kepner-tregoe.com\/default\/assets\/Image\/KT-Team\/AboutKT-Leadership\/Goldenstern_Christoph_01_bw.jpg\" alt=\"Kepner-Tregoe mit neuem Incident-Management-Plugin f\u00fcr ServiceNow\" width=\"391\" height=\"279\"><\/p>\n<p>Kepner-Tregoe wird seine fortschrittliche Incident- und Problem-Management-Technologie demonstrieren und zeigen, wie das Unternehmen IT-Organisationen dabei unterst\u00fctzt, die L\u00f6sungszeit zu verk\u00fcrzen, Kosten zu senken und die IT-Stabilit\u00e4t zu verbessern.<\/p>\n<p>Kepner-Tregoe (KT), ein weltweit f\u00fchrender Anbieter von Methoden und L\u00f6sungen zur Fehlerbehebung, die von den weltweit f\u00fchrenden ITSM-Organisationen eingesetzt werden, wird sein neues Plugin f\u00fcr die ServiceNow-Plattform demonstrieren. Das Plugin wurde entwickelt, um kritische Aufgaben im Incident- und Problem-Management zu identifizieren, die Organisationen nutzen, um entscheidende Verbesserungen der IT-Stabilit\u00e4t sowie der Gesamteffektivit\u00e4t des IT-Betriebs umzusetzen. <\/p>\n<p>\u201eUnsere hochwirksamen Incident- und Problem-Management-Prozesse sind f\u00fcr die Stabilit\u00e4t gro\u00dfer IT-Organisationen wichtiger denn je und tragen sehr effektiv dazu bei, Kunden zufrieden zu halten\u201c, sagte Christoph Goldenstern, Global VP of Strategy and Service Excellence.<\/p>\n<p><strong><a href=\"http:\/\/www.prweb.com\/releases\/2016\/05\/prweb13421015.htm#!\" target=\"_blank\" rel=\"noopener\">Lesen Sie die vollst\u00e4ndige Pressemitteilung<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Kepner-Tregoe wird seine fortschrittliche Incident- und Problem-Management-Technologie demonstrieren und zeigen, wie das Unternehmen IT-Organisationen dabei unterst\u00fctzt, die L\u00f6sungszeit zu verk\u00fcrzen, Kosten zu senken und die IT-Stabilit\u00e4t zu verbessern. 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