{"id":63333,"date":"2017-06-21T15:37:28","date_gmt":"2017-06-21T15:37:28","guid":{"rendered":"https:\/\/kepner-tregoe.com\/about\/news\/new-kepner-tregoe-advanced-incident-management-plugin-available-now-for-servicenow\/"},"modified":"2026-04-02T13:42:42","modified_gmt":"2026-04-02T13:42:42","slug":"new-kepner-tregoe-advanced-incident-management-plugin-available-now-for-servicenow","status":"publish","type":"news","link":"https:\/\/kepner-tregoe.com\/de\/about\/nachrichten\/new-kepner-tregoe-advanced-incident-management-plugin-available-now-for-servicenow\/","title":{"rendered":"Neues Kepner-Tregoe-Plugin f\u00fcr Advanced Incident Management jetzt f\u00fcr ServiceNow verf\u00fcgbar"},"content":{"rendered":"<h2><\/h2>\n<p>Wir haben unser zweites Plugin f\u00fcr die ServiceNow-Plattform ver\u00f6ffentlicht. Dieses neue Plugin erh\u00f6ht die Geschwindigkeit und Qualit\u00e4t des Incident Managements, indem es unsere Probleml\u00f6sungsmethodik mit dem ServiceNow-Plugin kombiniert und Incident Managern erm\u00f6glicht, Incidents direkt im Incident-Ticket zu dokumentieren und zu steuern. <\/p>\n<p>Dieses ist vollst\u00e4ndig zertifiziert und als direktes Plugin f\u00fcr alle ServiceNow-Kunden verf\u00fcgbar, die die weltweit anerkannte Kepner-Tregoe-Probleml\u00f6sungsmethodik direkt in der ServiceNow-Anwendung nutzen m\u00f6chten.<\/p>\n<p><a href=\"https:\/\/store.servicenow.com\/sn_appstore_store.do#!\/store\/search?q=kepner-tregoe\">Kepner-Tregoe-Plugins auf der ServiceNow-Website ansehen<\/a><\/p>\n<p><a href=\"http:\/\/www.prweb.com\/releases\/2017\/06\/prweb14429840.htm\">Unsere vollst\u00e4ndige Pressemitteilung ansehen<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Wir haben unser zweites Plugin f\u00fcr die ServiceNow-Plattform ver\u00f6ffentlicht. Dieses neue Plugin erh\u00f6ht die Geschwindigkeit und Qualit\u00e4t des Incident Managements, indem es unsere Probleml\u00f6sungsmethodik mit dem ServiceNow-Plugin kombiniert und Incident Managern erm\u00f6glicht, Incidents direkt im Incident-Ticket zu dokumentieren und zu steuern. Dieses ist vollst\u00e4ndig zertifiziert und als direktes Plugin f\u00fcr alle ServiceNow-Kunden verf\u00fcgbar, die die [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":7575,"template":"","class_list":["post-63333","news","type-news","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Neues Kepner-Tregoe-Plugin f\u00fcr Advanced Incident Management jetzt f\u00fcr ServiceNow verf\u00fcgbar - Kepner-Tregoe<\/title>\n<meta name=\"description\" content=\"Alle ServiceNow-Kunden, die unsere weltweit anerkannte Probleml\u00f6sungsmethodik nutzen m\u00f6chten, k\u00f6nnen dies jetzt in der ServiceNow-Anwendung tun.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/kepner-tregoe.com\/de\/about\/nachrichten\/new-kepner-tregoe-advanced-incident-management-plugin-available-now-for-servicenow\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Neues Kepner-Tregoe-Plugin f\u00fcr Advanced Incident Management jetzt f\u00fcr ServiceNow verf\u00fcgbar\" \/>\n<meta property=\"og:description\" content=\"Alle ServiceNow-Kunden, die unsere weltweit anerkannte Probleml\u00f6sungsmethodik nutzen m\u00f6chten, k\u00f6nnen dies jetzt in der ServiceNow-Anwendung tun.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/kepner-tregoe.com\/de\/about\/nachrichten\/new-kepner-tregoe-advanced-incident-management-plugin-available-now-for-servicenow\/\" \/>\n<meta property=\"og:site_name\" content=\"Kepner-Tregoe\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-02T13:42:42+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/kepner-tregoe.com\/wp-content\/uploads\/2025\/07\/52-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1000\" \/>\n\t<meta property=\"og:image:height\" content=\"667\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/kepner-tregoe.com\\\/de\\\/about\\\/nachrichten\\\/new-kepner-tregoe-advanced-incident-management-plugin-available-now-for-servicenow\\\/\",\"url\":\"https:\\\/\\\/kepner-tregoe.com\\\/de\\\/about\\\/nachrichten\\\/new-kepner-tregoe-advanced-incident-management-plugin-available-now-for-servicenow\\\/\",\"name\":\"Neues Kepner-Tregoe-Plugin f\u00fcr Advanced Incident Management jetzt f\u00fcr ServiceNow verf\u00fcgbar - Kepner-Tregoe\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/kepner-tregoe.com\\\/de\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/kepner-tregoe.com\\\/de\\\/about\\\/nachrichten\\\/new-kepner-tregoe-advanced-incident-management-plugin-available-now-for-servicenow\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/kepner-tregoe.com\\\/de\\\/about\\\/nachrichten\\\/new-kepner-tregoe-advanced-incident-management-plugin-available-now-for-servicenow\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/kepner-tregoe.com\\\/wp-content\\\/uploads\\\/2025\\\/07\\\/52-1.jpg\",\"datePublished\":\"2017-06-21T15:37:28+00:00\",\"dateModified\":\"2026-04-02T13:42:42+00:00\",\"description\":\"Alle ServiceNow-Kunden, die unsere weltweit anerkannte Probleml\u00f6sungsmethodik nutzen m\u00f6chten, k\u00f6nnen dies jetzt in der ServiceNow-Anwendung tun.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/kepner-tregoe.com\\\/de\\\/about\\\/nachrichten\\\/new-kepner-tregoe-advanced-incident-management-plugin-available-now-for-servicenow\\\/#breadcrumb\"},\"inLanguage\":\"de-DE\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/kepner-tregoe.com\\\/de\\\/about\\\/nachrichten\\\/new-kepner-tregoe-advanced-incident-management-plugin-available-now-for-servicenow\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"de-DE\",\"@id\":\"https:\\\/\\\/kepner-tregoe.com\\\/de\\\/about\\\/nachrichten\\\/new-kepner-tregoe-advanced-incident-management-plugin-available-now-for-servicenow\\\/#primaryimage\",\"url\":\"https:\\\/\\\/kepner-tregoe.com\\\/wp-content\\\/uploads\\\/2025\\\/07\\\/52-1.jpg\",\"contentUrl\":\"https:\\\/\\\/kepner-tregoe.com\\\/wp-content\\\/uploads\\\/2025\\\/07\\\/52-1.jpg\",\"width\":1000,\"height\":667},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/kepner-tregoe.com\\\/de\\\/about\\\/nachrichten\\\/new-kepner-tregoe-advanced-incident-management-plugin-available-now-for-servicenow\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/kepner-tregoe.com\\\/de\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"\u00dcber Kepner-Tregoe\",\"item\":\"https:\\\/\\\/kepner-tregoe.com\\\/de\\\/about\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"News\",\"item\":\"https:\\\/\\\/kepner-tregoe.com\\\/de\\\/about\\\/nachrichten\\\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Neues Kepner-Tregoe-Plugin f\u00fcr Advanced Incident Management jetzt f\u00fcr ServiceNow verf\u00fcgbar\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/kepner-tregoe.com\\\/de\\\/#website\",\"url\":\"https:\\\/\\\/kepner-tregoe.com\\\/de\\\/\",\"name\":\"Kepner-Tregoe\",\"description\":\"Problem solving &amp; critical thinking training\",\"publisher\":{\"@id\":\"https:\\\/\\\/kepner-tregoe.com\\\/de\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/kepner-tregoe.com\\\/de\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"de-DE\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/kepner-tregoe.com\\\/de\\\/#organization\",\"name\":\"Kepner-Tregoe\",\"url\":\"https:\\\/\\\/kepner-tregoe.com\\\/de\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"de-DE\",\"@id\":\"https:\\\/\\\/kepner-tregoe.com\\\/de\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/kepner-tregoe.com\\\/wp-content\\\/uploads\\\/2025\\\/06\\\/kepner-tregoe-logo.png\",\"contentUrl\":\"https:\\\/\\\/kepner-tregoe.com\\\/wp-content\\\/uploads\\\/2025\\\/06\\\/kepner-tregoe-logo.png\",\"width\":264,\"height\":38,\"caption\":\"Kepner-Tregoe\"},\"image\":{\"@id\":\"https:\\\/\\\/kepner-tregoe.com\\\/de\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.linkedin.com\\\/company\\\/14495\"]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Neues Kepner-Tregoe-Plugin f\u00fcr Advanced Incident Management jetzt f\u00fcr ServiceNow verf\u00fcgbar - Kepner-Tregoe","description":"Alle ServiceNow-Kunden, die unsere weltweit anerkannte Probleml\u00f6sungsmethodik nutzen m\u00f6chten, k\u00f6nnen dies jetzt in der ServiceNow-Anwendung tun.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/kepner-tregoe.com\/de\/about\/nachrichten\/new-kepner-tregoe-advanced-incident-management-plugin-available-now-for-servicenow\/","og_locale":"de_DE","og_type":"article","og_title":"Neues Kepner-Tregoe-Plugin f\u00fcr Advanced Incident Management jetzt f\u00fcr ServiceNow verf\u00fcgbar","og_description":"Alle ServiceNow-Kunden, die unsere weltweit anerkannte Probleml\u00f6sungsmethodik nutzen m\u00f6chten, k\u00f6nnen dies jetzt in der ServiceNow-Anwendung tun.","og_url":"https:\/\/kepner-tregoe.com\/de\/about\/nachrichten\/new-kepner-tregoe-advanced-incident-management-plugin-available-now-for-servicenow\/","og_site_name":"Kepner-Tregoe","article_modified_time":"2026-04-02T13:42:42+00:00","og_image":[{"width":1000,"height":667,"url":"https:\/\/kepner-tregoe.com\/wp-content\/uploads\/2025\/07\/52-1.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/kepner-tregoe.com\/de\/about\/nachrichten\/new-kepner-tregoe-advanced-incident-management-plugin-available-now-for-servicenow\/","url":"https:\/\/kepner-tregoe.com\/de\/about\/nachrichten\/new-kepner-tregoe-advanced-incident-management-plugin-available-now-for-servicenow\/","name":"Neues Kepner-Tregoe-Plugin f\u00fcr Advanced Incident Management jetzt f\u00fcr ServiceNow verf\u00fcgbar - Kepner-Tregoe","isPartOf":{"@id":"https:\/\/kepner-tregoe.com\/de\/#website"},"primaryImageOfPage":{"@id":"https:\/\/kepner-tregoe.com\/de\/about\/nachrichten\/new-kepner-tregoe-advanced-incident-management-plugin-available-now-for-servicenow\/#primaryimage"},"image":{"@id":"https:\/\/kepner-tregoe.com\/de\/about\/nachrichten\/new-kepner-tregoe-advanced-incident-management-plugin-available-now-for-servicenow\/#primaryimage"},"thumbnailUrl":"https:\/\/kepner-tregoe.com\/wp-content\/uploads\/2025\/07\/52-1.jpg","datePublished":"2017-06-21T15:37:28+00:00","dateModified":"2026-04-02T13:42:42+00:00","description":"Alle ServiceNow-Kunden, die unsere weltweit anerkannte Probleml\u00f6sungsmethodik nutzen m\u00f6chten, k\u00f6nnen dies jetzt in der ServiceNow-Anwendung tun.","breadcrumb":{"@id":"https:\/\/kepner-tregoe.com\/de\/about\/nachrichten\/new-kepner-tregoe-advanced-incident-management-plugin-available-now-for-servicenow\/#breadcrumb"},"inLanguage":"de-DE","potentialAction":[{"@type":"ReadAction","target":["https:\/\/kepner-tregoe.com\/de\/about\/nachrichten\/new-kepner-tregoe-advanced-incident-management-plugin-available-now-for-servicenow\/"]}]},{"@type":"ImageObject","inLanguage":"de-DE","@id":"https:\/\/kepner-tregoe.com\/de\/about\/nachrichten\/new-kepner-tregoe-advanced-incident-management-plugin-available-now-for-servicenow\/#primaryimage","url":"https:\/\/kepner-tregoe.com\/wp-content\/uploads\/2025\/07\/52-1.jpg","contentUrl":"https:\/\/kepner-tregoe.com\/wp-content\/uploads\/2025\/07\/52-1.jpg","width":1000,"height":667},{"@type":"BreadcrumbList","@id":"https:\/\/kepner-tregoe.com\/de\/about\/nachrichten\/new-kepner-tregoe-advanced-incident-management-plugin-available-now-for-servicenow\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/kepner-tregoe.com\/de\/"},{"@type":"ListItem","position":2,"name":"\u00dcber Kepner-Tregoe","item":"https:\/\/kepner-tregoe.com\/de\/about\/"},{"@type":"ListItem","position":3,"name":"News","item":"https:\/\/kepner-tregoe.com\/de\/about\/nachrichten\/"},{"@type":"ListItem","position":4,"name":"Neues Kepner-Tregoe-Plugin f\u00fcr Advanced Incident Management jetzt f\u00fcr ServiceNow verf\u00fcgbar"}]},{"@type":"WebSite","@id":"https:\/\/kepner-tregoe.com\/de\/#website","url":"https:\/\/kepner-tregoe.com\/de\/","name":"Kepner-Tregoe","description":"Problem solving &amp; critical thinking training","publisher":{"@id":"https:\/\/kepner-tregoe.com\/de\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/kepner-tregoe.com\/de\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"de-DE"},{"@type":"Organization","@id":"https:\/\/kepner-tregoe.com\/de\/#organization","name":"Kepner-Tregoe","url":"https:\/\/kepner-tregoe.com\/de\/","logo":{"@type":"ImageObject","inLanguage":"de-DE","@id":"https:\/\/kepner-tregoe.com\/de\/#\/schema\/logo\/image\/","url":"https:\/\/kepner-tregoe.com\/wp-content\/uploads\/2025\/06\/kepner-tregoe-logo.png","contentUrl":"https:\/\/kepner-tregoe.com\/wp-content\/uploads\/2025\/06\/kepner-tregoe-logo.png","width":264,"height":38,"caption":"Kepner-Tregoe"},"image":{"@id":"https:\/\/kepner-tregoe.com\/de\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.linkedin.com\/company\/14495"]}]}},"_links":{"self":[{"href":"https:\/\/kepner-tregoe.com\/de\/wp-json\/wp\/v2\/news\/63333","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kepner-tregoe.com\/de\/wp-json\/wp\/v2\/news"}],"about":[{"href":"https:\/\/kepner-tregoe.com\/de\/wp-json\/wp\/v2\/types\/news"}],"author":[{"embeddable":true,"href":"https:\/\/kepner-tregoe.com\/de\/wp-json\/wp\/v2\/users\/5"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/kepner-tregoe.com\/de\/wp-json\/wp\/v2\/media\/7575"}],"wp:attachment":[{"href":"https:\/\/kepner-tregoe.com\/de\/wp-json\/wp\/v2\/media?parent=63333"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}