{"id":63221,"date":"2019-02-28T14:08:55","date_gmt":"2019-02-28T14:08:55","guid":{"rendered":"https:\/\/kepner-tregoe.com\/about\/news\/when-its-ok-to-fail\/"},"modified":"2026-04-02T13:34:25","modified_gmt":"2026-04-02T13:34:25","slug":"when-its-ok-to-fail","status":"publish","type":"news","link":"https:\/\/kepner-tregoe.com\/de\/about\/nachrichten\/when-its-ok-to-fail\/","title":{"rendered":"Wann Scheitern in Ordnung ist"},"content":{"rendered":"<h2><\/h2>\n<div class=\"content columns\">\n<div class=\"right_left_cont wide\">\n<p>Service-Exzellenz bedeutet nicht nur die Erf\u00fcllung von Service-Level-Agreements und Mindesterwartungen. Service-Exzellenz bedeutet, der Organisation, ihren internen und externen Kunden, Gesch\u00e4ftspartnern, Abnehmern und anderen die Werkzeuge an die Hand zu geben, die sie ben\u00f6tigen, um voranzukommen, und nicht nur die Mindeststandards an Qualit\u00e4t und Leistung, um gerade so durchzukommen. <\/p>\n<p>Ver\u00f6ffentlicht in Architecture & Governance, er\u00f6rtern <a href=\"https:\/\/www.linkedin.com\/in\/shanechagpar\/\" target=\"_blank\" rel=\"noopener\">Shane Chagpar<\/a> und <a href=\"https:\/\/www.linkedin.com\/in\/drew-crist\/\" target=\"_blank\" rel=\"noopener\">Drew Crist<\/a> von Kepner-Tregoe, wie die Planung von Misserfolgen genau das Richtige sein k\u00f6nnte, bevor eine gro\u00dfe Initiative gestartet wird.<\/p>\n<p><strong><a href=\"https:\/\/www.architectureandgovernance.com\/elevating-ea\/when-its-okay-to-fail\/\">Diesen Artikel lesen<\/a><\/strong><\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Service-Exzellenz bedeutet nicht nur die Erf\u00fcllung von Service-Level-Agreements und Mindesterwartungen. Service-Exzellenz bedeutet, der Organisation, ihren internen und externen Kunden, Gesch\u00e4ftspartnern, Abnehmern und anderen die Werkzeuge an die Hand zu geben, die sie ben\u00f6tigen, um voranzukommen, und nicht nur die Mindeststandards an Qualit\u00e4t und Leistung, um gerade so durchzukommen. Ver\u00f6ffentlicht in Architecture &#038; Governance, er\u00f6rtern Shane [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":7355,"template":"","class_list":["post-63221","news","type-news","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Wann Scheitern in Ordnung ist - Kepner-Tregoe<\/title>\n<meta name=\"description\" content=\"Die Planung von Misserfolgen mag wie ein pessimistischer Ansatz erscheinen, und einige k\u00f6nnten F\u00fchrungskr\u00e4fte davor warnen, eine sich selbst erf\u00fcllende Prophezeiung zu schaffen. Doch genau das m\u00fcssen F\u00fchrungskr\u00e4fte tun, um Service-Exzellenz zu erreichen.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/kepner-tregoe.com\/de\/about\/nachrichten\/when-its-ok-to-fail\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Wann Scheitern in Ordnung ist\" \/>\n<meta property=\"og:description\" content=\"Die Planung von Misserfolgen mag wie ein pessimistischer Ansatz erscheinen, und einige k\u00f6nnten F\u00fchrungskr\u00e4fte davor warnen, eine sich selbst erf\u00fcllende Prophezeiung zu schaffen. 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