{"id":63193,"date":"2020-02-03T11:30:05","date_gmt":"2020-02-03T11:30:05","guid":{"rendered":"https:\/\/kepner-tregoe.com\/about\/news\/take-your-pick-from-2-free-kepner-tregoe-masterclasses-for-it-support\/"},"modified":"2026-04-02T13:34:28","modified_gmt":"2026-04-02T13:34:28","slug":"take-your-pick-from-2-free-kepner-tregoe-masterclasses-for-it-support","status":"publish","type":"news","link":"https:\/\/kepner-tregoe.com\/de\/about\/nachrichten\/take-your-pick-from-2-free-kepner-tregoe-masterclasses-for-it-support\/","title":{"rendered":"W\u00e4hlen Sie aus 2 KOSTENLOSEN Kepner-Tregoe Masterclasses f\u00fcr IT-Support"},"content":{"rendered":"

<\/h2>\n

Diese Masterclasses sind ideal f\u00fcr alle mit einer F\u00fchrungsrolle in der IT und darauf ausgelegt, den Teilnehmenden umsetzbare Tipps zu geben, die sie sofort anwenden k\u00f6nnen. Zu den Themen geh\u00f6ren u. a. die Verbesserung der Teamkompetenz bei der L\u00f6sung von Kundenproblemen, die Nutzung von Feedback zur Entwicklung kontinuierlicher Verbesserungen sowie die Identifizierung wichtiger KPIs zur \u00dcberwachung. <\/p>\n

Ort:<\/strong> etc. venues Monument, 8 Eastcheap, London<\/a><\/p>\n

Datum: <\/strong>6. M\u00e4rz<\/p>\n

Ein kostenloses Mittagessen wird serviert.<\/p>\n

W\u00e4hlen Sie eine dieser KOSTENLOSEN<\/strong> Veranstaltungen oder melden Sie sich f\u00fcr beide an!<\/h4>\n

Registrieren Sie sich bald, da die Pl\u00e4tze knapp werden k\u00f6nnen.<\/p>\n

Maximierung der Service-Desk-Leistungsf\u00e4higkeit durch Cloud-Simulationen<\/a><\/strong><\/u>
\n9:30 \u2013 12:30 GMT<\/p>\n

Schaffung eines motivierenden Umfelds f\u00fcr den IT-Support<\/a><\/strong><\/u>
\n13:30 \u2013 16:30 GMT<\/p>\n

Sessions werden von erfahrenen Kepner-Tregoe IT-Experten geleitet
\nAndrew Vermes<\/a>
\nTim Roberts <\/a><\/p>\n

\u00dcber Kepner-Tregoe<\/h4>\n

Kepner-Tregoe hat Unternehmen dabei unterst\u00fctzt, ihre Leistungsf\u00e4higkeit im Incident- und Problem-Management zu steigern \u2013 mit hochwirksamen Service-Management-Teams, die bereit sind, auf die kritischsten Themen zu reagieren.<\/p>\n","protected":false},"excerpt":{"rendered":"

Diese Masterclasses sind ideal f\u00fcr alle mit einer F\u00fchrungsrolle in der IT und darauf ausgelegt, den Teilnehmenden umsetzbare Tipps zu geben, die sie sofort anwenden k\u00f6nnen. Zu den Themen geh\u00f6ren u. a. die Verbesserung der Teamkompetenz bei der L\u00f6sung von Kundenproblemen, die Nutzung von Feedback zur Entwicklung kontinuierlicher Verbesserungen sowie die Identifizierung wichtiger KPIs zur […]<\/p>\n","protected":false},"author":5,"featured_media":7257,"template":"","class_list":["post-63193","news","type-news","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\nW\u00e4hlen Sie aus 2 KOSTENLOSEN Kepner-Tregoe Masterclasses f\u00fcr IT-Support - Kepner-Tregoe<\/title>\n<meta name=\"description\" content=\"Diese Masterclasses sind ideal f\u00fcr alle mit einer F\u00fchrungsrolle in der IT und darauf ausgelegt, den Teilnehmenden umsetzbare Tipps zu geben, die sie sofort anwenden k\u00f6nnen. Sichern Sie sich Ihren Platz. Jetzt registrieren!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/kepner-tregoe.com\/de\/about\/nachrichten\/take-your-pick-from-2-free-kepner-tregoe-masterclasses-for-it-support\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"W\u00e4hlen Sie aus 2 KOSTENLOSEN Kepner-Tregoe Masterclasses f\u00fcr IT-Support\" \/>\n<meta property=\"og:description\" content=\"Diese Masterclasses sind ideal f\u00fcr alle mit einer F\u00fchrungsrolle in der IT und darauf ausgelegt, den Teilnehmenden umsetzbare Tipps zu geben, die sie sofort anwenden k\u00f6nnen. Sichern Sie sich Ihren Platz. 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