{"id":63185,"date":"2020-03-06T17:06:47","date_gmt":"2020-03-06T17:06:47","guid":{"rendered":"https:\/\/kepner-tregoe.com\/about\/news\/new-webinar-how-testing-lessons-from-software-development-cut-customer-support-costs-by-100x\/"},"modified":"2026-04-02T13:20:08","modified_gmt":"2026-04-02T13:20:08","slug":"new-webinar-how-testing-lessons-from-software-development-cut-customer-support-costs-by-100x","status":"publish","type":"news","link":"https:\/\/kepner-tregoe.com\/de\/about\/nachrichten\/new-webinar-how-testing-lessons-from-software-development-cut-customer-support-costs-by-100x\/","title":{"rendered":"Neues Webinar \u2013 Wie Testmethoden aus der Softwareentwicklung die Kosten f\u00fcr den Kundensupport um das 100-Fache senken"},"content":{"rendered":"

<\/h2>\n

Wie Testmethoden aus der Softwareentwicklung die Kosten f\u00fcr den Kundensupport um das 100-Fache senken.<\/strong><\/p>\n

Referenten: <\/strong>Shane Chagpar und David Frank von Kepner-Tregoe<\/p>\n

Shift-Left ist ein Konzept, das Ende der 90er Jahre mit dem Ziel entstand, Softwarefehler fr\u00fchzeitig zu erkennen und zu beheben, bevor die Kosten in die H\u00f6he schnellen. Nehmen Sie gemeinsam mit Shane und Dave an diesem informativen Webinar teil. Sie lernen ein 7-Stufen-Programm kennen, mit dem Sie Mitarbeiter an vorderster Front Ihrer Kundenservice-Wertsch\u00f6pfungskette bef\u00e4higen, Probleme proaktiv zu l\u00f6sen, was zu einer deutlichen Serviceverbesserung f\u00fchrt. <\/p>\n

Erfahren Sie mehr \u00fcber diese Veranstaltung und registrieren Sie sich <\/a><\/u><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

Wie Testmethoden aus der Softwareentwicklung die Kosten f\u00fcr den Kundensupport um das 100-Fache senken. Referenten: Shane Chagpar und David Frank von Kepner-Tregoe Shift-Left ist ein Konzept, das Ende der 90er Jahre mit dem Ziel entstand, Softwarefehler fr\u00fchzeitig zu erkennen und zu beheben, bevor die Kosten in die H\u00f6he schnellen. Nehmen Sie gemeinsam mit Shane und […]<\/p>\n","protected":false},"author":5,"featured_media":7243,"template":"","class_list":["post-63185","news","type-news","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\nNeues Webinar \u2013 Wie Testmethoden aus der Softwareentwicklung die Kosten f\u00fcr den Kundensupport um das 100-Fache senken - Kepner-Tregoe<\/title>\n<meta name=\"description\" content=\"Nehmen Sie gemeinsam mit Shane und Dave an diesem informativen Webinar teil. Sie lernen ein 7-Stufen-Programm kennen, mit dem Sie Mitarbeiter an vorderster Front Ihrer Kundenservice-Wertsch\u00f6pfungskette bef\u00e4higen, Probleme proaktiv zu l\u00f6sen, was zu einer deutlichen Serviceverbesserung f\u00fchrt.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/kepner-tregoe.com\/de\/about\/nachrichten\/new-webinar-how-testing-lessons-from-software-development-cut-customer-support-costs-by-100x\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Neues Webinar \u2013 Wie Testmethoden aus der Softwareentwicklung die Kosten f\u00fcr den Kundensupport um das 100-Fache senken\" \/>\n<meta property=\"og:description\" content=\"Nehmen Sie gemeinsam mit Shane und Dave an diesem informativen Webinar teil. 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