{"version":"1.0","provider_name":"Kepner-Tregoe","provider_url":"https:\/\/kepner-tregoe.com\/de\/","author_name":"Kepner-Tregoe","author_url":"https:\/\/kepner-tregoe.com\/de\/","title":"Kundenservice: \u00dcber Zufriedenheit hinaus zur Kundenloyalit\u00e4t","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"EOnQKIRSYM\"><a href=\"https:\/\/kepner-tregoe.com\/de\/blogs\/customer-service-beyond-satisfaction-to-customer-loyalty\/\">Kundenservice: \u00dcber Zufriedenheit hinaus zur Kundenloyalit\u00e4t<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/kepner-tregoe.com\/de\/blogs\/customer-service-beyond-satisfaction-to-customer-loyalty\/embed\/#?secret=EOnQKIRSYM\" width=\"600\" height=\"338\" title=\"&#8220;Kundenservice: \u00dcber Zufriedenheit hinaus zur Kundenloyalit\u00e4t&#8221; &#8212; Kepner-Tregoe\" data-secret=\"EOnQKIRSYM\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/kepner-tregoe.com\/wp-includes\/js\/wp-embed.min.js\n<\/script>\n","thumbnail_url":"https:\/\/kepner-tregoe.com\/wp-content\/uploads\/2025\/06\/24-1-e1633722637116.jpg","thumbnail_width":1600,"thumbnail_height":800,"description":"Loyale \u2013 nicht nur zufriedene \u2013 Kunden zu entwickeln, erfordert Zeit und Einsatz. Es beginnt mit einer klaren, kundenorientierten Vision und wird mit voller Unterst\u00fctzung und Verpflichtung der wichtigsten Stakeholder umgesetzt. 6 Ma\u00dfnahmen, die Sie ergreifen k\u00f6nnen, um diese Vision zu verwirklichen."}