KT -- Rapid results. Lasting value.Kepner-Tregoe
the KT Circle client support KT software shop KT search KT:
about KT issues we resolve the KT way results news and resources training, workshops and events the KT circle Careers contact KT

Kepner-Tregoe provides consulting and training services to organizations worldwide. We collaborate with clients to implement their strategies by embedding problem-solving, decision-making, and project execution methods through individual and team skill development and process improvement. Clients build competitive advantage by using our systematic processes to achieve rapid, targeted results and create lasting value.
 
50th Anniversary Series
Introducing topics that explore 50 years of KT innovation
Kepner-Tregoe Celebrates 50 Years.

Current Feature

The Fallacy of People Problems…and How to Resolve Them

A frequently cited manufacturing statistics is that 80% of all reportable deviations are “people problems”—deficiencies in human performance. This statistic shows up in our studies of corrective and preventive action processes and investigation reports. Clients with whom we have worked estimate that people problems account for 60–90% of reported deviations. But what exactly is a “people problem”? Consider the case of the red specks…

Read on...


The unique KT case study approach actually forecasts, delivers and documents monetized results for our clients.
Search by:

 

Feature Topic: Improving Customer Lifetime Value Through Service & Support
arrow Call for Entries: 2008 KT International Rational Process Achievement Awards
arrow

Learn how KT integrates eLearning into capability development

arrow The KT Circle Forums and features for KT Program Leaders, Process Facilitators, and workshop alumni.
LOGIN NOW >