Working with KT

Blended Problem Solving & Decision Making

This workshop offers a unique and exciting, new approach to attending a Kepner-Tregoe Problem Solving & Decision Making workshop. Kepner-Tregoe now blends the power of live classroom instruction and application with the benefits of e-learning, resulting in a three-phase learning experience designed to build deep skills and support sustained application of rational problem solving and decision making skills.

Phase I – Preparation: You begin by completing a series of on-line learning modules at your own pace over three weeks. Each module focuses on a specific aspect of our systematic thinking model, and includes assessments, self-tests, practice cases and short assignments. You have access to a qualified instructor on-line who reviews your progress, provides feedback on your progress, and is available to answer your questions.

Phase II – Live: You attend an intensive two-day work session to reinforce what you learned on-line. You will have the opportunity to work on realistic practice scenarios and to apply your new skills to actual problems and decision.

Phase III – Application: During the four weeks following the live work session, you continue to apply the concepts at your own pace. To confirm your understanding and ability to apply your new skills, you capture three examples of your work in electronic worksheets and submit them to the KT instructor for review and feedback. You also have continued access to the learning modules and support tools including a library of examples, job-aids, and threaded discussions. And you can contact your instructor on-line whenever you need assistance!

SPECIAL FEATURES
Your will receive on-line access to modules, support tools, and e-mail coaching and feedback services.

WHO SHOULD ATTEND
This program is recommended for the same audience as our standard Problem Solving & Decision Making workshop. It provides an excellent opportunity to assess the benefits of blended learning for your organization. To complete the on-line portions of this course, learners will need access to a computer and Internet access and a web browser.

BENEFITS
In additional to the benefits described for our standard Problem Solving & Decision Making workshop, Blended Problem Solving & Decision Making offers:

• Reduced classroom time (two-days vs. three-days)
• Greater participant control of the learning experience
• Sustained coaching and feedback before, during, and after the classroom portion
• Identification of specific, work-related issues for classroom application of the concepts
• Ongoing access to on-line tools and support
• The ability to track and support individual learner needs

Read about how Honda Motor Company used Blended PSDM to Improve Quality.