Working with KT

Analytic Trouble Shooting^® (ATS^SM)
Expert troubleshooting for the plant environment

Increase the operating efficiency of your production environment by developing troubleshooting expertise. Analytic Trouble Shooting (ATS^SM) integrates quality and productivity efforts, and provides a logical framework for statistical process control, lean manufacturing, Six Sigma, total productive maintenance, self-managed work teams, and other programs. Not tied to a specific machine or process, ATS helps troubleshooters solve problems in the production environments of today—and tomorrow.

More than 70% of the workshop is spent on application and case study practice. This insures that skills are quickly transferred to the workplace. Training focuses on two principle activities—finding cause and taking action.

Find Cause includes prioritizing problems, describing them in detail, and identifying and testing possible causes. Workshop participants learn to differentiate between types of problems, and ask focused, probing questions to gather pertinent information. They learn to test and confirm true cause before undertaking expensive fixes.

Take Action focuses on selecting a fix and then thinking beyond the fix to avoid future problems. Workshop participants learn to think about goals, find smart alternatives, and balance risk before fixing a problem. Part of the ATS process is to examine other areas that could be similarly affected, plan the implementation of any actions, and prepare for the unexpected.

Who Should Attend
ATS is designed to teach managers, supervisors, team leaders, line-level operators, maintenance workers, engineers, and technicians to find the cause of problems and take action to fix them. Seasoned troubleshooters can use ATS to build on their experience and add to their expertise.

Benefits

• Solve problems faster and avoid unnecessary fixes
• Sort, organize, and analyze large quantities of information
• Avoid recurring problems
• Instruction uses clear, simple language
• The cost of an ATS workshop is usually returned 2-10 times, based on the value of problems solved in the first six months of ATS usage.

Training and More
Analytic Trouble Shooting addresses the plant environment—its culture, systems, work procedures, and human resources—identifying obstacles as well as opportunities that promote effective problem solving and decision making. This approach often leads to restructuring how people, machines, production processes, and management systems perform and interact. By creating an environment of sustainable improvement, productivity and quality goals are easier to attain.