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2005
Issue #1
International Rational Process Achievement
Awards Profiles
of the 2004 Grand Winners Sun Microsystems, Corning Shanghai, and Australian
Vinyls and the complete winners list.
Stop finger pointing: Using systematic
problem analysis to manage and enhance customer-supplier relationships by
Dan Kowalski, Kepner-Tregoe, Inc. Problem Analysis provides
a transparent,
logical tool for finding
cause and resolving issues for customers and suppliers and is used
pro¬actively to prevent future problems and plan contingencies.
Case studies illustrate how PA helps preserve customer/supplier relationships.
News & Notes Rapid results using PSDM sup¬ported
by KT eThink® software
at pharma co …The Oregon Economic and Community Development Industrial
Site Certification process requires KT DA to determine site suitability … PL
Jim Huntsberger, FNB Orrville, Ohio shares credo for working with others…New
KT book! The Rational Project Manager: A Thinking Team’s
Guide to Getting Work Done.
Fuji Hunt Newsletters Feature KT Process Program
leaders Dennis Loane and Wayne Beckerman of Fuji Hunt Photographic
Chemicals use their company
newsletter, The Developing Word, to support the use of KT process in
quality and improvement efforts. Reprinted here are two recent articles.
Targeted Community Service: DA Helps Girl Scouts
Choose The Best Service Project by Pam Hyland, CEO,
Girl Scout Council of the Congaree Area,
Inc. Senior girl scout representatives in South Carolina select the
issue to address for their statewide annual service project with some
help from their leaders, Interbake Foods and KT Decision Analysis.
Inforum:
A Tribute To Ben Tregoe Benjamin B. Tregoe, Jr., co-founder and chairman
emeritus of Kepner-Tregoe, Inc., died on April 20, 2005.
Facing a continued fight with cancer, Ben resigned from the KT Board
of Directors earlier this year. At his final board meeting, the Kepner-Tregoe
partners issued a tribute.
Learn more about this innovator and leader
in an audio interview with him, “The Promise of Rational Process,” at
www.kepner-tregoe.com/tregoe
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